A goal without a method is cruel.

Quote of the Week 32

"A goal without a method is cruel."
― W.E. Deming

Triggered by the use of the quote in Bryan Finster's 2021 "How to Misuse DORA DevOps Metrics" presentation. (See also my blog article on the topic).

From Deming's 5 Rules of Management:

1. Put fun back into work.

“The prevailing system of management has crushed fun out of the workplace.”

2. Give people a reason to come to work.

“We are here to make another world.”

3. Don’t leave people hanging.

“A goal without a method is cruel.”

4. Push responsibility down the line.

“Quality is everyone's responsibility.”

5. Encourage and celebrate innovation.

“Innovation comes from the producer - not from the customer.”