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Showing posts from August, 2022

If you expect others to agree with you, why aren’t you trying more often to agree with them?

Quote of the Week 35 " If you expect others to agree with you, why aren’t you trying more often to agree with them? " ―  Olivier Sibony Triggered by Sibony's statement in a McKinsey Quarterly article " Sounding the alarm on system noise "  promoting the book " Noise: A Flaw in Human Judgment " he co-authored with Daniel Kahnemann and Cass Sunstein. Olivier Sibony:  "There is an almost philosophical thing that I would like leaders to think about, which is this: If you expect others to agree with you, why aren’t you trying more often to agree with them? Why do so many people, especially in leadership positions, seem to believe that their role is to express a unique, distinct, even original point of view on what needs to be done and, at the same time, find it troubling when others don’t agree with them?"

Dashboards are astrology for execs.

Quote of the Week 34 " Dashboards are astrology for execs . " ― Taylor Murphy Triggered by Taylor 's tweet : dashboards are astrology for execs — Single Source of Taylor (@tayloramurphy) August 16, 2022

With great responsibility comes no power.

Quote of the Week 33 " With great responsibility comes no power . " ― Product Manager's Motto accor ding to Dan Olsen Triggered by the use of the quote in the  Enterprise Product Management presentation by Dan Olsen at Lean Product Meetup on May 11, 2022. Dan also tweeted the same more than five years ago. Spiderman's motto: With great power comes great responsibility. Product manager's motto: With great responsibility comes no power. #prodmgmt pic.twitter.com/cBc7tH5Khe — Dan Olsen (@danolsen) December 7, 2016 The origin of Spiderman's motto dates back to the first century BC according to Wikipedia .

A goal without a method is cruel.

Quote of the Week 32 " A goal without a method is cruel. " ― W.E. Deming Triggered by the use of the quote in Bryan Finster's 2021 " How to Misuse DORA DevOps Metrics " presentation. (See also my  blog article on the topic). From Deming's 5 Rules of Management : 1. Put fun back into work. “The prevailing system of management has crushed fun out of the workplace.” 2. Give people a reason to come to work. “We are here to make another world.” 3. Don’t leave people hanging. “A goal without a method is cruel.” 4. Push responsibility down the line. “Quality is everyone's responsibility.” 5. Encourage and celebrate innovation. “Innovation comes from the producer - not from the customer.”

The customer rarely buys what the business thinks it sells him.

Quote of the Week 31 " The customer rarely buys what the business thinks it sells him. One reason for this is, of course, that nobody pays for a  ‘ product ’ . What is paid for is satisfactions . " ― Peter Drucker Sometimes paraphrased as "The customer rarely buys what the company thinks it is selling." Triggered by the use of the quote when  revisiting Clayton Christensen's work in the context of the Jobs to Be Done Innovation Theory . For more information on JTBD see:  https://jobs-to-be-done-book.com